Thistle-Wick insists he is not grumpy – he’s just “very particular”. He secretly fixes things around the Hollow but refuses to take credit

JOB: Head of Important Complaints & Maintenance

LIKES: Building gadgets, fixing broken things & saying “I meant to do that”

DISLIKES: Instruction manuals, glitter & people ‘borrowing’ his tools

FUN FACT: He once knitted a scarf for a dragon…and then denied it