Country Park – Brechin Castle Garden Centre

COUNTRY PARK BOOKING UPDATE

Our Country Park is open daily from 9am – 5pm. At weekends and during school holidays we will require pre-booking for admission. No-pre-booking is required for weekdays during term time.

(Season ticket holders are not required to book).

PLEASE NOTE
To ensure the safety of all our visitors and to limit numbers visiting us at one time, arrival time slots are every half hour. Time slots are shown in a list – please ensure you scroll down to see all available arrival times. It is important that you arrive within your 30 minute time slot – eg. if you have chosen the 9am time slot you should arrive between 9am – 9.30am.

Frequently Asked Questions

Do you have a question about our booking requirements? Please check our FAQ sections below to find the answer

Booking & Tickets

do I have to book in advance?

You are required to book in advance for weekend visits, including bank holiday weekends. To ensure a safe and enjoyable experience for all visitors there are limited ticket numbers for each day and slot. This is important to prevent over-crowding at busy times. If you arrive without a ticket we cannot guarantee that we will have sufficient places available. There is currently no requirement to book in advance for weekdays (with the exception of bank holiday Mondays and other school holidays).

how do i purchase tickets?

To purchase your tickets please go to our Online Box Office here https://www.ticketsource.co.uk/brechin-castle-centre

Please ensure you read our terms and conditions and check that your order is correct. If you have made an error while booking please advise us immediately.

Can i purchase tickets instore?

We highly recommend pre-booking online for weekend visits. We cannot guarantee entry should you arrive without a pre-booked ticket. In this case you will you referred to the ticket store to make your purchase.

Weekday tickets (with the exception of bank holiday mondays and other school holidays) can be purchased instore.

How much do tickets cost?

All online tickets are our standard admission price (plus a small booking fee paid to Ticket Source). Please ensure you select the correct ticket for your needs.

You can purchase tickets from our Online Box Office here https://www.ticketsource.co.uk/brechin-castle-centre

my child is under 2. do they need a ticket?

Yes. Although tickets for under 2’s are free, each attendee is required to have a valid ticket and MUST be checked in on arrival. Tickets can be purchased from our Online Box Office here https://www.ticketsource.co.uk/brechin-castle-centre

I can no longer attend on the day i have booked. Can i get a refund or exchange my ticket?

All tickets are non-refundable unless the park is required to close. The person named on the ticket does not have to be the person attending – tickets can be passed to friends or family members. If you are unable to attend on your booked date please let us know at least 48 hours before your booking. We will do our best to offer you a suitable alternative day/time slot.

At the time of booking if you have chosen to take out ticket insurance through Ticket Source & Booking Protect, please ensure you have read the associated Terms & Conditions thoroughly to ensure you understand what you are/are not covered for. Please note – this insurance cover is not with Brechin Castle Centre and as such we are not liable for any claims relating to this policy.

do i need to print my tickets?

All attendees MUST be checked in on arrival using the unique QR code which is displayed on each ticket. This can be in printed format or displayed on a mobile phone or similar gadget.

i've lost/didn't receive my tickets. what can i do?

If you have lost your tickets you can reprint them at any time using the e-ticket link in your confirmation email.

Confirmation emails containing your tickets are usually received within 5 minutes of the booking being placed. If you have not received your confirmation email please check your junk folder. If you still cannot locate your confirmation email please email marketing@brechincastlecentre.co.uk with details of your booking.

what happens if the park has to close again?

If we are required by the Scottish Government to close the park attendees will be notified as soon as possible using the email address used to book tickets, and a full refund including your booking fee will be issued. Updates will also be posted on our website and social media channels.

I have an annual pass. do i need to book?

No. Annual pass holders are not required to book in advance.

How do i book for a school / nursery group?

For school or nursery group visits of 10 people or more please call the centre before making your booking.

On The Day

what time should i arrive?

In order for us to manage check-ins safely it is important that you arrive within your allocated 30 minute time-slot as shown on your ticket and booking email ie. if your ticket is for 9.30am you can arrive between 9.30am – 10am.

Due to current Covid-19 restrictions we are operating a 1-way system in our centre. On arrival, please enter the building via our temporary rear entrance as signposted, and make your way to the tillpoint at the front of the store where our staff will scan your tickets.

what time does my slot end?

No matter which time slot you arrive in you are welcome to stay until 5pm when our park and centre closes.

Can i bring my dog to the Country Park?

With the exception of hearing and guide dogs who are assisting a visitor, we cannot allow dogs or other pets in our centre or country park.

What safety measures are in place?

We have a range of safety measures in place to protect our visitors and staff.

We have strictly limited the number of tickets available and created staggered check-ins to ensure social distancing can be maintained. Our staff are sanitising surfaces regularly, however you will also find sanitising stations around our centre and park for your use, along with hand sanitiser gel dispenser points.

In our centre, along with sanitiser dispensers, we have installed a 1-way system. We request that all visitors (unless exempt) wear a mask or face covering when in any indoor area.

All of our toilet facilities, both indoor and out, must only be used by 1 person or household at any time.

We ask that all visitors take every precaution and follow all government guidance while attending our park. Please remember that although this is an outdoor space you must still observe the minimum social distancing regulations and stay 2 metres apart from anyone who is not a member of your household.

You will find green first aid signs around our park with a telephone number to call should you require medical assistance. If you cannot find a first aid sign please call our centre phone number or alert a member of staff.

Do I need to wear a mask?

As per Scottish Government guidance, it is mandatory for all visitors (unless exempt) to wear a mask or face covering when in any indoor areas. Access to the country park is via the main building. Please ensure you bring a face covering with you.

Will there be food /drink available to purchase in the centre and park?

Yes, our Coffee Shop is now open from 9am – 5pm daily, and we sell a range of snacks and cold drinks from our garden centre. You are also welcome to bring along a picnic.

Are there toilets available in the country park?

Yes. We have toilets available within our country park. Disabled toilets and baby changing facilities can also be found near the entrance of the park and in our store. You are required to adhere to social distancing rules while using our facilities – only 1 person or household at a time please.

Crazy Golf

Crazy Golf is here!

Fun for all the family, our latest addition to the park is this 9-hole crazy golf course. Can you get the ball up the ramps, round the corners, negotiate the horses and toadstools, through the helter-skelter and lighthouse over the bridge, and out through the castle?

You can find our new course just outside the entrance into the park.

Fairy Trail

Enjoy some outdoor fun with all the family & explore Brechin Castle Centre Fairy Trail. Using the activity booklet solve the clues and questions to make your way round each point on our trail (booklets are free for all paying children).

Keep your eyes peeled for well disguised woodland friends. Only those that believe in fairies might be lucky enough to spot them.

Please wear appropriate footwear as you will be passing through woodland areas. Unfortunately our trail is not suitable for wheelchairs & double buggies.

Sledge Run

Great fun for children and adults alike – try our exciting sledge run and see who can go fastest. Will it be Mum, Dad or the kids?

Tire out the kids (and the big kids) – whizz down the run then run back up the path to the top and down you go again.

Suitable for most age groups.

Play Combine

Great for creative minds, the kids can play farmer in the drivers seat, climb through the tunnels, and make a quick exit down the slide.

Giant Sandpit

This is no ordinary little sandpit. This giant has buckets of room to get creative. Kids can cook up some sand pies in our little kitchen, have fun with our oversized utensils and let their imaginations run wild on our play digger.

Go Karts

Take our rough terrain go karts for a spin around the track. We have karts to fit ages 3-99. Don't miss these 2-seater models for double the fun.

Wooden Maze

Fun for kids and grown-ups too - test yourself against our wooden maze and see if you can make it to the flagpole in the centre. Children must be accompanied by an adult.

Farm Play Courtyard

There’s loads in our Courtyard to keep the kids entertained.

They can head over to the tractor garage, choose their tractor and trailer, fuel up at the petrol pump, then off they go round our track and over the humpback bridge.

They can have fun with our water play area or let their creativity flow with our flower and tree chalkboards. They can even have a go at milking Brenda our cow! With a climbing prism and tower with slide too, there’s sure to be something they will love to do in our courtyard.

Jumping Pillows

Our jumping pillows are great fun and not just for the kids! We have a small pillow for the kids and a big pillow for the grown ups.

Barrel Train

Great fun for all ages! Our ever popular barrel train runs at weekends & school holidays between 12-2pm (weather permitting). Rides cost £1.

Dragon's Lair

You can still enjoy our more traditional play too with an extensive range of swings, adult/baby swing, slides, climbing frames, play fort and zip wire.

Food Unit & Seating Area

There’s no need to stop having fun to eat. Enjoy hot or cold drinks, Cream O’ Galloway ice-cream, and a range of snacks at our outdoor food unit. We have a seating area overlooking the fun and also picnic benches dotted around the park for you to use. The food unit is open from 10am – 4pm, weekends and holidays (weather dependent).

Please feel free to bring your own picnic

We’ve provided lots of new picnic tables and benches for your to use if you would prefer to bring along your own food from home. Tables are conveniently placed near to all the action too.

For maximum value we recommend visiting for the day, or purchase a season pass and enjoy unlimited access for a year

OPENING HOURS

The park is open Monday – Sunday 9am – 5pm

DAY PASSES

Under 2’s – Free

Children 2 & over – £7

Adults & children over 14 – £5

Concessions (65+) – £4.50

Family Ticket (4 people – 1 must be an adult) – £22

Additional child – £5

School & nursery groups of 10 or more will receive a 20% discount

Registered childminders receive a 20% discount on single day prices –

(proof of registration required)

SEASON PASSES

Season pass (1 child) – £60

Additional child – £50

Season pass (1 adult) – £45

Concession pass (65+) – £40

Family season pass (up to 5 people -1 must be an adult) – £140

Family season pass (up to 6 people – 1 must be an adult) – £155

Diamond Gardener member season pass (up to 5 people) – £120

(Best value offer – Diamond Gardener season pass. Join free instore or online).

A season pass gives you unlimited access to the Country Park for 1 year from date of purchase.

Admission to the country park gives you an unlimited stay for that day. You will receive a wristband which allows you to come and go from the park as often as you wish.

Parking is free for all customers visiting the garden centre or country park.

Admission is free for wheelchair users.

Sorry, we can not allow dogs in our country park (with the exception of hearing & guide dogs).

Toilets are available in the Country Park. Sorry no wheelchair access to the toilet block, however, disabled toilets are available in the centre.

Beware our lake is large and deep. Children aged 12 years and under MUST be accompanied by an adult

ABOUT US

We are an independent retail outlet with Coffee Shop situated within 70 acres of Country Parkland in Angus.

We continually offer new choices with each season and our unique products ensure if you’re looking for a gift that’s a little bit different, this is the place.

With ample free parking and built solely on the flat, we are accessible to everyone, making our Centre an ideal meeting place and the “Natural Choice” for you, your friends and family.